"Complaints and criticisms should be aired, even if they are harsh. That comes with the territory when dealing with the public. "
You're a troll. Get a life. This is a "Guestbook" not a "troll-book". Just my opinion, but that's what happens when you post in a forum that's open to the public. People will have criticisms. Especially if you're a troll. I think it's important that my criticism is aired, even if it's harsh.