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How Do I?

 

How Do I?

   
  Welcome to Over The counter Services   We are pleased to be able to provide answers to common questions regarding a large number of different services that we provide. For some services, we have provided 'forms' (in .PDF format) that can be downloaded, printed, and then completed at your convenience.

*Acceptable forms of payment are: exact cash, Visa, Mastercard, Debit, certified cheque, money order or bank draft.

   
  Access Requests (Municipal Freedom of Information and Protection of Privacy Act)    
  Municipal Freedom of Information and Protection of Privacy Act:

The Municipal Freedom of Information and Protection of Privacy Act was enacted on January 1, 1991. The purpose of the Act is two-fold:
*To provide the right of access to information under the control of the police in accordance with the principles that information should be available to the public.
- Exemptions from this right of access should be limited and specific and decisions on disclosure should be reviewed independently
*To protect the privacy of individuals

The Act also allows individuals to make privacy complaints should they believe a member of the police service has violated their privacy rights.
Contact the Information and Privacy Commissioner's office at 416-326-3333 or 1-800-387-0073 or TTY 416-325-7539 regarding the complaint procedure or visit www.ipc.on.ca.

The Municipal Freedom of Information and Protection of Privacy Act also allows individuals to correct personal information or attach a statement of disagreement to a record held by the Durham Regional Police Service. Should you wish to exercise this right, please forward a letter indicating your request for correction. If you want the spelling of your name or date of birth corrected, you must submit proper government documentation to prove the error. An officer's opinion will not be corrected; however you can attach a statement of disagreement to the police occurrence report or officer's notebook entry. Questions about this should be directed to the Durham Regional Police Service Information Privacy Coordinator.

DRPS Information and Privacy Unit:

The Information and Privacy Unit of the Durham Regional Police Service was established in 1990 in anticipation of the implementation of the Municipal Freedom of Information and Protection of Privacy Act. The Unit currently consists of one Coordinator who is also the delegated decision maker, and two Freedom of Information Analysts. In addition to processing access requests, the Unit is responsible for processing information-sharing requests from outside law enforcement agencies.

How To Make A Request:

To make application for information that is not already available through the Durham Regional Police Service, attend any DRPS Division or forward a signed application form (found at the bottom of this page) or a letter detailing exactly what it is you are looking for. You are asked to please be specific about what you want access to. Include your full name, maiden name (if applicable), address, daytime telephone number, date of birth, as well as the date of the incident, occurrence number, investigating officer's name and badge number if you have them.

When mailing your request, you must enclose a $5.00 application fee for each request. Cheques or money orders are to be made payable to the Durham Regional Police Service. When applying at a DRPS Division, exact cash, Visa and Mastercard are also accepted. If you are an insurance company requesting details about your insured, please enclose a signed authorization (found at the bottom of this page) or a consent form addressed to the Durham Regional Police Service.

We endeavor to respond in writing WITHIN 30 DAYS.

Failing to detail exactly what you are requesting, enclosing the correct application fee or a client's authorization, will delay your request.
When PERSONAL information is available for pickup, you will be required to attend in person at the DRPS Division noted in your correspondence. Proper government identification bearing a photo and any funds owing will be required at the time of pick-up.

Mailing Address:
Durham Regional Police Service
Attn: Information and Privacy Unit
605 Rossland Road East
Box 911
Whitby, ON
L1N 0B8

Contact Us:

Information Privacy Coordinator
905-579-1520 ext. 4102

FOI Analyst
905-579-1520 ext. 4110 or 4111

Note: Every effort is made to respond to telephone calls as soon as possible. Due to volume, however, a return call may take a few business days.
   
 
Contact Name: Information and Privacy Unit
Phone: Information Privacy Coordinator 905-579-1520 ext. 4102; FOI Analyst 905-579-1520 ext. 4110 or 4111
E-Mail:
   

The following are pictures and/or downloadable forms associated with the current topic:

Application Form
Authorization Form
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