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How Do I?

   
  Welcome to Over The counter Services   We are pleased to be able to provide answers to common questions regarding a large number of different services that we provide. For some services, we have provided 'forms' (in .PDF format) that can be downloaded, printed, and then completed at your convenience.

*Acceptable forms of payment are: exact cash, Visa, Mastercard, Debit, certified cheque, money order or bank draft.

   
  Police Record Checks    
  Police Record Checks
General Information
Criminal Record Check
Criminal Record and Judicial Matters Check (CRJMC)
Vulnerable Sector Search (VSC)
Reconsideration Process (Appeals)
Divisions and Hours of Operation



Police Record Checks

The Police Record Checks Reform Act (PRCRA) passed on December 1, 2015 and will be enacted on November 1, 2018. This legislation will introduce a clear, consistent, and comprehensive set of standards to govern how police record checks (PRC) are conducted and disclosed in Ontario. The Durham Regional Police Service has updated their forms and processes to align with this legislation; changes to our current process is minimal. Please note the following changes:
  • Our prior application forms (either green or blue in colour) were also the response form. All applicants will now fill out one application form that is white in colour and the results will be provided on Results for Police Records Check which will be printed on white secure paper with our coloured police crest.

  • The Results for Police Records Check will continue to be signed off by a member of the Information Release Unit as well as embossed with the Durham Regional Police Service seal.

  • The names of our police record checks will change to reflect the language in the legislation.

  • Disclosure of Youth Records:

  • o The Durham Regional Police Service will only provide PRCs to applicants under the age of 18 for government positions without exception.

    o In accordance with the Youth Criminal Justice Act, youth records will ONLY be released to federal, provincial or municipal government agencies and results of for these purposes will be mailed directly to the requesting government agency.

    o Non-government agencies are not permitted to ask for or to receive results under the YCJA; the YCJA prevents youth from sharing records with a potential employer or volunteer agency that is non-government.


**The Durham Regional Police Service has always maintained that a clean PRC is not a guarantee of good character. A PRC is only a snapshot of known records at a specific moment in time. Many individuals who commit crimes have no police record and not all police information will be released about an individual, for example, an individual is currently under investigation and not yet charged.

Organizations tends to over rely on the results of a PRC, viewing those without a record as safe and trustworthy and those with a record as being unsuitable. Agencies need to be reminded that a PRC should only be considered as one component of an individuals background and one component to the hiring process. **

General Information

  • Only current residents of Durham Region are eligible to apply for a PRC with the Durham Regional Police Service and should be able to show they currently reside in our jurisdiction.

  • Applicants must attend in person to one of our Divisions and provide TWO forms of valid identification, one must be a valid government-issued identification bearing a photo.

  • An appointment is not required to apply for a PRC.

  • Payment is required at time of application and a receipt is issued for each PRC. Payment is made via debit, exact cash, money order, VISA or MasterCard.

  • The fee for a PRC is $55.00 and $20.00 for volunteer purposes. To qualify for the volunteer rate, the applicant must have at time of request, a letter from the organization they are/or will be volunteering for on their letterhead with their name on it and a brief description of duties.

  • No refunds are issued once a form is filled and fee paid

  • PRCs will be mailed to the applicant unless specific arrangements have been made wherein the applicant will attend in person with valid photo government identification.

  • Durham Regional Police Service no longer offers fingerprints services for pardons, visas, immigration, etc; you must attend an accredited fingerprinting agency.

  • We endeavor to process a PRC within 10 business days, however, additional delays can occur should an applicant have a criminal record and/or lived outside of the jurisdiction in the past 5 years and/or if fingerprints are required.


Criminal Record Check (CRC)
This is a basic PRC that provides criminal convictions.

  • The CRC will include criminal convictions in Canada and summary convictions for the past 5 years; criminal convictions and findings of guilt under the Youth Criminal Justice Act if reason for application is for a position with a government agency.

  • The CRC will NOT include non-convictions, outstanding entries such as charges before the Courts or warrants, absolute and/or conditional discharges, current judicial orders, criminal convictions where a record suspension was granted, convictions under provincial statues, Family Court restraining orders, any reference to Mental Health contact, Vulnerable Sector Search, youth convictions that are not a part of an adult record for non-government agencies.

  • Fingerprints MAY be required for positive identification that a criminal record or does not exist at the RCMP National Repository of Criminal Records. The RCMP fee to submit fingerprints is $25.00 unless it is for volunteer purposes and the applicant is able to provide a volunteer letter from a bona fide agency as described under "General Information", the fingerprint fee is then waived.


Criminal Record and Judicial Matters Check (CRJMC)
This is a more thorough PRC which includes outstanding warrants and charges in addition to the information that is included on a CRC.

  • The CRJMC will include criminal convictions in Canada and summary convictions for the past 5 years, outstanding entries such as charges before the Courts or warrants, absolute and/or conditional discharges within their disclosure period (1 and 3 years respectively), current judicial orders; criminal convictions and findings of guilt under the Youth Criminal Justice Act if reason for application is for a position with a government agency.

  • The CRJMC will NOT include non-convictions, criminal convictions where a record suspension was granted, convictions under provincial statutes, Family Court restraining orders, any reference to Mental Health contact, Vulnerable Sector Search, youth convictions that are not a part of an adult record for non-government positions.

  • Fingerprints MAY be required for positive identification that a criminal record or does not exist at the RCMP National Repository of Criminal Records. The RCMP fee to submit fingerprints is $25.00 unless it is for volunteer purposes and the applicant is able to provide a volunteer letter from a bona fide agency as described under "General Information," the fingerprint fee is then waived.


Vulnerable Sector Search (VSC)
This is our most thorough PRC, however, it is restricted to those who are seeking employment and/or volunteering in a direct position of trust or authority over those that are considered to be Vulnerable within Canada.

  • The VSC will include criminal convictions in Canada and summary convictions for the past 5 years, outstanding entries such as charges before the Courts or warrants, absolute/conditional discharges within their disclosure period (1 and 3 years respectively), current judicial orders, Not Criminally Responsible by reason of mental disorder, non-convictions in exceptional cases, record suspensions as authorized by the Minister of Public Safety; criminal convictions and findings of guilt under the Youth Criminal Justice Act if reason for application is for a position with a government agency.

  • The VSC will NOT include convictions under provincial statutes, Family Court restraining orders, any reference to Mental Health contact, youth convictions that are not a part of an adult record for non-government positions.

  • Copies are not available for the VSC as per the definition of a vulnerable person defined in section 6.3 of the Criminal Records Act and in the requirement that a VSC can only be conducted for individual positions.

  • Fingerprints MAY be required for positive identification that a criminal record or does not exist at the RCMP National Repository of Criminal Records and/or to for elimination purposes of a record suspension for the Vulnerable Sector. The RCMP fee to submit fingerprints is $25.00 unless it is for volunteer purposes and the applicant is able to provide a volunteer letter from a bona fide agency as described under "General Information," the fingerprint fee is then waived.


Reconsideration Process (Appeals)

PRC applicants may request that the DRPS reconsider the inclusion of non-convictions on their completed VSC by making a written submission to the Administrative Assistant of the Records Unit at the Durham Regional Police Service Headquarters, 605 Rossland Rd E, P.O. Box 911, Whitby, ON L1N 0B8. The letter must have a copy of the VSC attached, be no longer than 4 pages total and include supporting documentation (i.e. court transcripts, correspondence from a solicitor).

To qualify for Reconsideration:
1. You must have previously applied for a VSC with the Durham Regional Police Service
2. Your submission must be made within 60 days upon receipt of VSC
3. Reconsideration is only applicable for non-convictions entries that appear on the VSC
4. The VSC cannot contain convictions for which a record suspension (pardon) has been granted and released by the Minister of Public Safety; unless the individual was not fingerprinted for the offence
5. Your VSC cannot containing outstanding Judicial Orders, or cases that are still before the Courts
6. If previous Reconsideration has been denied, the applicant must wait 6 months to re-apply.
Submissions will be reviewed by the Reconsideration Committee who will forward their decision in writing to the applicant.
Decisions rendered by the committee are final and apply to the current VSC form as well as any subsequent VSC forms as long as no additional criminal charges have been laid.

*Please be advised that being granted a VSC Reconsideration only suppresses the information found on the VSC form completed by the Durham Regional Police Service. It does not impact any records held by the Durham Regional Police Service or any other police service. You may wish to pursue a Fingerprint and Photograph Destruction. For information about this, please click here.


Divisions and Hours of Operation:
You can fill out an application at any of our divisions:

Oshawa (Central East Division): Central East Division is located at 77 Centre St N, Oshawa. The hours of operation are Monday to Friday 7am-9pm, 7 days a week, including holidays.

Pickering (West Division): West Division is located at 1710 Kingston Rd, Pickering. The hours of operation are 6am to 9pm, 7 days a week, including holidays.

Whitby (Central West Division): Central West Division is located at 480 Taunton Rd E, Whitby. The hours of operation are Monday to Friday 7am to 7pm, excluding holidays.

Clarington (East Division): East Division is located at 2046 Maple Grove Rd, Bowmanville. The hours of operation are Monday to Friday 8am-6:30pm, excluding holidays.

Port Perry (North Division): North Division is located at 15765 Highway 12 (south of Reach St), Port Perry. The hours of operation are Monday to Friday, 8am to 4pm, holidays excluded.

Police Headquarters: Headquarters is located at 605 Rossland Rd E, Whitby. The hours of operations are Monday to Friday 8am-5pm, holidays excluded. Headquarters is the only location with Durham Region to have LiveScan Fingerprint machines to accommodate applicants requiring fingerprints for the sole purpose of a PRC.
** Please note HOUR CHANGE: Starting Wednesday April 4th, 2018, the records counter at Regional Headquarters will be closing at 2:45pm. This closure will continue for the first Wednesday of each month. You may still attend any of the divisions to apply during our closure. We apologize for any inconvenience. **


For more information on the Police Records Check Reform Act
click here

Contact: Information Release Unit 905-579-1520 X4104
   
 
Contact Name: Information Release Unit
Phone: (905) 579-1520 extension 4104
E-Mail:
   
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