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Durham Regional Police Services Board

Public Complaints

Public Complaints

Policing in the Province of Ontario is governed by the Ontario Police Services Act. The Act outlines a process for the handling of public complaints that must be adhered to. In accordance with that process, complaints (about incidents that occurred on or after October 19, 2009) must be filed with the Office of the Independent Police Review Director (OIPRD).  For further information on the public complaints process in Ontario, please contact the OIPRD at: 

Office of the Independent Police Review Director (OIPRD)
655 Bay Street, 10th Floor
Toronto, ON M5G 2K4
http://www.oiprd.on.ca/
Toll Free Phone 1-877-411-4773
Local Phone 416-246-7071
TTY: 1-877-414-4773
Toll Free Fax 1-877-415-4773
Local Fax 416-327-8332