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Service Excellence

Civilian Member Honoured For Her Contribution to Law Enforcement

May 14, 2015 12:23 ET

Communications/911 member Sue Knox was recently honoured by the Ontario Women in Law Enforcement (OWLE) organization for the outstanding support she has given her law enforcement colleagues. Sue was presented with the Civilian Award of Achievement at OWLEs annual awards gala.

Sue has been a valued member the DRPS Communications/911 Unit since 1978 and is currently the Unit Technical Services Manager. She has taken on many roles over the years, including the training and supervising of Communications members and assisting with the implementation of the Computer Assisted Dispatch Program (Versadex CAD). She also served as a professor at Durham College teaching the 911 Emergency and Call Centre Communications Program.

Sue is an individual who consistently contributes to her law enforcement colleagues, internally and externally, says Communications Inspector Adam Kelly who nominated her for the award. In fact, her wealth of knowledge and experience, coupled with her passion, contributes to having the safest community for people to live, work and play. Her leadership, job-related community service activities, passion for mentoring and commitment to excellence is outstanding, he says.

Sue is an active member with the National Emergency Number Association (NENA), the Association of Public Safety Communications Officials (APCO), Emergency Services Working Group (ESWG), the Regional Municipality of Durham 911 Management Board, and has served on numerous technical committees.

Over the past 41 years Sue has been the one constant in the Communications/911 Unit. The Durham Regional Police Service and the residents of Durham Region are proud to have someone like Sue working in such an important community safety role.

Several DRPS members were nominated at the gala including D/Sgt. Cathy Bawden for the Mentoring Award and Constables Elaine Otterbein and Jalinda Hancock as part of the Team Endeavour Award. Several members also received accolades for 25 and 30 years of service.

Ontario Women in Law Enforcement (OWLE) was created to bring together female members of the law enforcement field from across the province to share information and recognize accomplishments.

Congratulations to Sue and all of the nominees!

*Thanks to OWLE for the photographs.

Below are attached files.
Sue Knox (JPG file, 145.0K bytes)