Every second counts in an emergency and that first call must be handled with expertise and precision.
911 call takers face the same challenges across North America and they have an association that allows them to share best practices, discuss emerging issues and review new technologies with vendors.
The National Emergency Number Association (NENA) 2012 Conference is being held in Oshawa Sept. 16 to 19, 2012 and the DRPS is a proud member and sponsor. The official opening ceremony took place Monday morning as Durham Region dignitaries -- including Chief Constable Mike Ewles, Deputy Chief Scott Burns, Regional Chair Roger Anderson and Oshawa Mayor John Henry -- were special guests.
About 80 delegates from across North America will share information and learn about emerging technologies over the next few days. You can learn more about NENA and the conference at the website: NENA Ontario
In his welcoming address, Chief Constable Ewles praised 911 call takers and managers for their professionalism and ability to remain calm in an extremely stressful environment. He also congratulated the organization for the important work it does by fostering information sharing and helping all agencies improve public safety.
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Chief Brings Greetings to Delegates (JPG file, 191.6K bytes)
Chief Addresses Delegates (JPG file, 196.1K bytes)