March is Fraud Awareness Month and DRPS is partnering with the Canadian Anti-Fraud Centre (CAFC) to ensure residents don't fall victim to a number of ongoing scams. Each week DRPS will feature a common scam along with tips and information to increase awareness.
To kick off Fraud Awareness Month we are highlighting a phishing scam that is targeting Apple/iTunes users. Phishing is the activity of defrauding an online account holder of financial information by posing as a legitimate company. This is usually done via email.
Phishing emails, purporting to be from companies such as Apple iTunes are appearing in email accounts across Durham Region without warning. They are designed to fraudulently obtain your personal information, such as your sign in, password and credit card information. These types of emails are very professional in appearance and well written. If you can't confirm an email is legitimate, it is not advisable to send sensitive or personal information in a reply.
iTunes phishing emails can affect people of all ages and are especially concerning because parents often activate accounts controlled by their children. In response to inquiries made from investigators, the iTunes Store has indicated they will never ask customers to provide the following information in an email: social security numbers, mother's maiden name, full credit card numbers and credit card ccv codes.
Typical fraudulent emails may ask the customer to confirm if they did or did not make a purchase and include a step by step email process to confirm or deny the amount in question. They are very detailed in appearance however; investigators urge customers to be diligent in confirming the source.
The iTunes scam is one of the more recent phishing incidents, but these types of emails can come from other sources. Be sure to monitor your emails and have the appropriate controls in place.
If you feel you've been a victim of a scam please contact police at 1-888-579-1520 or the CAFC.
Phishing (JPG file, 233.3K bytes)