As National Public Safety Telecommunicators Week continues, members of DRPS attended Lincoln Alexander PS in Ajax to recognize Nathan, an eight-year-old boy who did all the right things during a recent call to 911.
Nathan was at home when his mom had a medical episode and he was able to give the necessary information to 911 Communicator Sean Carmichael. Sean quickly recognized that an ambulance may be required at this residence and sent a call back to have one dispatched. Nathan provided information about his mom along with his name, location and phone number in a clear and calm manner and emergency workers responded. His mother was transported to hospital and released a few days later.
Communications Inspector Steve Jones, Sgt. Jenn Bickle-Hearn, Sean Carmichael and DRPS officers went to visit Nathan and his classmates to commend him on his bravery that day. They also spoke with students about the reasons for calling 911 and the importance of knowing what information to provide.
He was presented with a certificate of bravery and some treats to hand out to his classmates. Congratulations Nathan!
More information about calling 911 is available here.
Every year during the second week of April, the telecommunications personnel in the public safety community are honored. This week-long event is a time to celebrate and thank those who dedicate their lives to serving the public. Thanks to our DRPS communicators and our emergency service partners for all the sacrifices you make to serve Durham Region and beyond. Your commitment to your profession is appreciated by DRPS and the citizens you serve.
Sgt. Bickle-Heard, Nathan and Sean (JPG file, 977.0K bytes)
Mom, Nathan and Sean (JPG file, 907.9K bytes)
Communications 911 Operator (JPG file, 5,131.6K bytes)